TVCable Cable TV Service
Your First Choice for TV in Cuenca

If you like watching television or movies, or just want to improve your Spanish, TVCable cable TV offers what you're looking for.

You have a choice of three plans with TVCable (pronounced tay-bay-cob-lay).

The TVCable logo

Familiar (Family) Plan

For $12.99 a month (plus tax), you can have 34 channels, including several Ecuadorian channels and many international ones (some in Spanish and some in English).

You can add a Movie Pack for $8 a month (plus tax). This will give you three City movie channels.

You can also add HBO Digiplex, which gives you three HBO channels and 2 Max channels for $10 a month (plus tax).

Playboy Channel is available for $9 per month (not including tax).

Premium Plan

The Premium package, at $21.50 a month (plus tax), includes all the channels from the Familiar plan plus another 25. The optional packages are also available, although one of the channels in HBO Digiplex is part of the Premium package, so you'd be paying for that channel (Cinemax Oeste) twice.

Super Premium Plan

Super Premium includes all the channels in the Premium package plus the channels from the optional Movie Pack and HBO Digiplex, plus the SciFi channel and two other channels. The monthly cost is $39.50 plus tax.

Doble/Triple Pack

Don't bother asking for the Triple Pack, as phone service isn't available with TVCable (yet) in Cuenca.

But you can order the Doble Pack (Double Pack), which is cable and TVCable internet service bundled together.

Unfortunately, the fastest internet they provide with the Doble Pack, which comes with the Super Premium Plan, is 1.1 Mbits/sec, which isn't very fast. If you can put up with that slow speed (you only need the internet for email and web surfing), then you'll receive a 10% discount, reducing the package price to $98.46 a month, not including taxes.

Payment Methods

There are several payment methods, including direct debit from an Ecuadorian financial institution, payment at the office, payment at a bank (including online banking at some), and credit cards.

The minimum contract period is six months.

Contacting TVCable

There are several ways to contact TVCable. In a city with so many people who speak English in addition to their Spanish, we're surprised by the number that work at TVCable who don't speak English.

• The website is www.grupotvcable.com.ec/tvcable.
• If you're not already a client, you can call 07-2883388 or 07-2818211.Or email at atcgye@tvcable.com.ec. Or visit the TVCable office on Carlos Rigoberto Veintimilla at Luis Moreno Mora (definitely take a taxi, as it's not simple to get there on your own, unless you live in that neighborhood).
• If you're already a client, contact them using this Support form.

Summary

If your home is wired for it, TVCable cable TV service is your best bet if you don't mind watching a lot of Spanish-language stations. The prices are low, and you'll have plenty of movies (in English) to watch.

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